DeployOne Voice
Voice agent workbench
Roster, prompt playbooks and performance telemetry for Fibe's DeployOne-powered outbound and inbound voice agents.
DeployOne Voice is connected — place a live test call from the Live Voice or Collections cockpit.
Avg latency
612ms
↓ 8% w/w · pilot estimate
ASR accuracy
94.1%
Hinglish + regional mix
Interruption rate
3.4%
↓ 1.1 pts · pilot estimate
Containment
71.6%
Resolved without handoff
Prompt playbook — Fibe Nudge
Editable system prompt (local draft, not yet deployed)
Changes are kept in-session only until saved to the DeployOne prompt store.
Voice quality
Simulated pilot readings
Naturalness88/100
Pronunciation (regional names)79/100
Turn-taking smoothness84/100
Emotion match76/100
Overall MOS-like score: 4.2/5
Call volume by hour
Aggregated across all three agents · pilot estimate
Roster summary
| Agent | Purpose | Language | Voice | Status |
|---|---|---|---|---|
| Fibe Nudge | Re-engages drop-off applicants | Hinglish | Female, warm | Live |
| Fibe Qualify | Qualifies inbound loan-interest leads | Hindi/English | Female, crisp | Live |
| Fibe Winback | Re-activates dormant EMI card users | Marathi/Hinglish | Male, calm | Live |