Growth workspace
Information & knowledge base
The single source of truth Fibe's voice and text agents are approved to speak from — nothing outside this page is fair game.
Approved FAQ items
42
Reviewed within 14 days
Documents in library
4
All current versions
Knowledge freshness
96%
Facts reviewed on schedule
Public sources cited
6
fibe.in + regulator filings
Personal loan
Up to ₹10 lakh, 6–36 month tenure, starting ~18% p.a.
fibe.in sourceEMI card
Reusable pre-approved credit line for instant checkout EMIs.
fibe.in sourceFibe Axis credit card
Co-branded card with Axis Bank, cashback and no joining fee offers.
fibe.in sourceFAQ & objection handling
Approved answers used verbatim by voice and chat agents
| Question | Approved answer | Last reviewed | Owner |
|---|---|---|---|
| What is Fibe's starting interest rate? | Starting from approximately 18% p.a., final rate depends on credit profile and lender assessment. | 3 days ago | Priya Nair (Credit policy) |
| What is the maximum loan amount? | Up to ₹10 lakh, subject to eligibility and income verification. | 3 days ago | Priya Nair (Credit policy) |
| Can I prepay my loan early? | Yes, foreclosure is allowed after the lock-in period as per the Key Fact Statement; charges may apply. | 1 week ago | Rohan Mehta (Compliance) |
| Is Fibe an RBI-regulated lender? | Fibe operates as a lending service provider partnering with RBI-regulated NBFC/bank lenders. | 1 week ago | Rohan Mehta (Compliance) |
| How fast is disbursal? | Eligible applicants can see disbursal within minutes to a few hours after final approval. | 5 days ago | Aarav Kapoor (Growth ops) |
Document library
Source documents referenced by the knowledge base
| Document | Type | Updated | |
|---|---|---|---|
| Personal loan product sheet | Product | 12 Feb 2026 | |
| RBI Fair Practices Code | Regulatory | 01 Jan 2026 | |
| Key Fact Statement (KFS) template | Regulatory | 20 Jan 2026 | |
| Privacy policy | Legal | 18 Dec 2025 |
Knowledge freshness
Review cadence tracked per category
How this pilot reads data
Separating public fact from pilot estimate
Public facts
Loan amounts, tenure, indicative rates, product names and regulatory documents are sourced directly from fibe.in and public filings, and linked wherever shown.
Pilot estimates
Freshness scores, review cadence and agent-usage counts on this page are illustrative pilot metrics, not audited compliance data.
Anything outside this approved knowledge base is treated as unapproved — agents are instructed to offer a human callback instead.