FibeAI Suite

Reporting

Reporting centre

Single source of truth for collections performance, agent vs AI comparison and scheduled distribution.

Reports in library

28

5 generated today

Resolution rate

76%

↑ 3 pts MoM

Roll-rate (0-30 DPD)

9.8%

↓ 0.7 pts MoM

Cost per ₹ collected

₹0.24

↓ ₹0.03 MoM

Report library

Standard and custom collections reports

Demo operations data
ReportTypeCadenceOwnerFormatLast generatedAction
Bucket-wise resolution summaryPortfolioDailyCollections opsXLSXToday, 07:05
Voice AI vs agent performancePerformanceWeeklyStrategyPDFMon, 08:00
NACH & payment reconciliationFinanceDailyFinance opsCSVToday, 06:30
Regulatory conduct & disputesComplianceMonthlyCompliancePDF1 Mar
Promise-to-pay honour ratePortfolioWeeklyCollections opsXLSXMon, 07:45

Collections efficiency

Resolution rate (%), roll-rate (%), cost per rupee collected (₹) · monthly

Demo operations data

Export panel

Push the current view out

Exports include applied filters and are watermarked with generation timestamp for audit trail.

Agent vs AI comparison

Voice AI collections agent vs human collections agent

Demo operations data
MetricHuman agentFibe AIEdge
Contact rate58%81%AI
Resolution rate (0-30 DPD)62%74%AI
Cost per rupee collected₹0.41₹0.19AI
Escalation to human handling—9%Balanced
Customer satisfaction (CSAT)4.1/54.3/5AI
Complex hardship negotiation88% success52% successAgent

Saved report builder

Compose a custom cut and save to the library

Preview: Resolution rate by Bucket, last 30 days.

Scheduled distribution

Automated report delivery lists

Demo operations data
DistributionAudienceChannelDelivery time
Daily ops digestCollections ops (18)Email + Slack07:00 IST
Weekly leadership packLeadership (6)EmailMon 08:30 IST
Compliance monthly packCompliance (4)Email1st, 09:00 IST
Finance reconciliation feedFinance ops (9)SFTP + EmailDaily 06:30 IST