Integrations
LMS sync & data pipeline
Live health of the connectors feeding loan, payment and communication data into the Fibe collections AI stack.
Active connectors
6
5 healthy · 1 failed
Records synced today
41.5L
↑ 3.1% vs yesterday
Sync success rate
96.8%
↓ 1.2 pts · telephony outage
Open data errors
4
Auto-retry queued
healthy
LMS core (loan ledger)
Last sync2 min ago
Records18,42,110
healthy
Payment gateway / UPI
Last sync4 min ago
Records6,12,908
degraded
NACH mandate registry
Last sync38 min ago
Records9,84,220
healthy
CKYC / bureau bureau feed
Last sync17 min ago
Records18,42,110
healthy
WhatsApp BSP
Last sync1 min ago
Records4,58,301
failed
Telephony / CTI
Last sync3 hr ago
Records2,10,774
Sync run history
Most recent connector executions
| Run ID | Connector | Started | Duration | Records | Status |
|---|---|---|---|---|---|
| SYNC-88213 | LMS core | 07:00:02 | 4m 12s | 18,42,110 | success |
| SYNC-88212 | NACH mandate | 06:45:11 | 6m 40s | 9,84,220 | partial |
| SYNC-88211 | Telephony / CTI | 05:10:02 | — | 0 | failed |
| SYNC-88210 | Payment gateway | 05:00:00 | 2m 05s | 6,12,908 | success |
| SYNC-88209 | WhatsApp BSP | 04:30:00 | 1m 48s | 4,58,301 | success |
Webhook & API health
Uptime % over the last 7 days
Avg latency 240ms · P95 spike on Wednesday tied to bureau connector.
Field mapping
LMS schema → Fibe AI schema
| LMS field | Fibe AI field | Transform |
|---|---|---|
| loan_acct_no | loan_account_id | Direct copy |
| cust_mobile_no | borrower.phone | E.164 normalise + mask |
| emi_due_amt | installment.due_amount | Paise → rupee round |
| dpd_bucket_cd | risk.bucket | Lookup: 0/1-30/31-60/60+ |
| nach_mandate_stat | mandate.status | Enum remap (NPCI codes) |
| last_ptp_dt | promise.last_date | DD-MM-YYYY → ISO 8601 |
Scheduling
Connector sync cadence
LMS coreEvery 5 minutes
Payment gateway / UPIReal-time webhook
NACH mandate registryEvery 30 minutes
CKYC / bureau feedNightly at 02:00 IST
WhatsApp BSPReal-time webhook
Telephony / CTIEvery 15 minutes
Data quality & error queue
Records failing validation, mapped or checksum rules
| Error ID | Source | Issue | Records | State | Action |
|---|---|---|---|---|---|
| ERR-4471 | NACH mandate registry | Mandate UMRN checksum mismatch | 214 | pending | |
| ERR-4468 | Telephony / CTI | CTI webhook auth token expired | 1032 | pending | |
| ERR-4460 | LMS core | Null EMI due date on 12 accounts | 12 | pending | |
| ERR-4452 | CKYC / bureau feed | Bureau response timeout (>30s) | 88 | pending |