Voice AI · Collections
Live call cockpit
Place a real collections call, or replay the scripted walkthrough below to see how the cockpit reads a live conversation.
Get a live collections call
Select the agent, enter your name and number — DeployOne Voice will call you
Your name is passed to the agent, so the call is personalised from the first line.
Calls in queue
3
Live simulated queue
Current sentiment
60%
Trending positive
Turn
1 / 7
Scripted demo conversation
Compliance flags
0
No guardrail breach
Kavita Joshi — Loan #FB29281
Outstanding ₹6,800 · 12 DPD · Hindi preferred · Pune
Namaste Kavita ji, main Fibe se bol raha hoon. Yeh call record ki ja rahi hai training ke liye.
Sentiment meter
Intent confidence
AI next-best-action
Suggested by the collections agent model
- Offer 2-part EMI split
Hardship signal detected — propose restructuring before pressing for full payment.
- Confirm via SMS immediately
Lock in PTP with written confirmation to reduce reneges.
- Flag for soft-touch follow-up
Schedule a gentle check-in call in 5 days, not a repeat demand call.
Settlement / EMI offer calculator
Live what-if for this account
Compliance guardrails
Live monitoring for this call
Waiting queue
Calls waiting for the next available AI voice slot
| Customer | Bucket | Language | Wait time | Status |
|---|---|---|---|---|
| Manoj Tiwari | 31-60 DPD | Hindi | 0:42 | Queued |
| Deepa Iyer | 0-30 DPD | Tamil | 1:10 | Queued |
| Faisal Khan | 61-90 DPD | Hinglish | 1:55 | Queued |